Order Confirmation or Shipping Email Not Received Operations Manager June 23, 2020 00:05 Updated Please check your junk and spam folders as many email servers may flag and send our automated emails directly into those folders. Please note an order confirmation is sent immediately after your order is placed. Related articles How long will my order take to ship? Shipping is taking too long; can I cancel my order? I've changed my mind; can I cancel my order? My BlackPods arrived defective, can I get a new pair? Where do you ship to? Comments 0 comments Please sign in to leave a comment.