I already placed my order, but I forgot to input my promotional code, can I still use it? Level 1 Support January 21, 2020 22:05 Updated Unfortunately, we cannot input your discount code so, please ensure you have entered the code prior to placing any orders. Related articles How do I redeem a promotional code? Why was I charged twice? How many promotion codes can I redeem at once? How long will my order take to ship? My BlackPods arrived defective, can I get a new pair? Comments 0 comments Article is closed for comments.